Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-s-class-collision-repair.dentrepair-talk.com (referred to as “Mercedes S-Class Collision Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and the California Private Rights Protection Act (CPRPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover the privacy practices of external websites, apps, products, or services accessible through links on our site. These entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy guides how we interact with users and handle personal data in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites that reference this Privacy Statement.
  • Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes user names, passwords, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history are securely stored.
  • Financial Information: We may gather data related to your financial transactions with us.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Comments, suggestions, and reviews you provide to enhance our services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Preferences, customization choices, and product usage data.

We collect this information through direct user input, interactions with our platform, and automated technologies used for analytics and personalization. Third parties may also share personal data with us, subject to their respective privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and gather valuable insights for service improvement:

  • Strictly Necessary Cookies: These ensure basic functions and platform stability.
  • Preference Cookies: Tailored settings and preferences are stored for your convenience.
  • Analytics Cookies: We use these to track website usage, analyze trends, and measure the effectiveness of our online services.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over data collection preferences.

Retention and Deletion

We retain personal data as necessary for legal compliance and business operations. Once the data is no longer required, we securely delete or anonymize it to protect your privacy. Our retention periods are based on factors such as:

  • Legal obligations and record-keeping requirements
  • Financial transactions and accounting purposes
  • Customer service and support
  • Product development and improvement

Security Measures

The security of your personal data is a top priority. We implement robust organizational safeguards and security measures, including:

  • Encrypted communication protocols to protect data in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to prevent unauthorized access.
  • Employee training on data protection best practices.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its use details.
  • Rectification of inaccurate or incomplete information.
  • Erasure (or the right to be forgotten) under certain circumstances.
  • Restriction or objection to the processing of your data in specific cases.
  • Data portability, allowing you to move or receive your data in a structured format.
  • The right not to be subject to automated decision-making processes, except where necessary.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may impact your rights and obligations.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or data access, please reach out to us:

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of privacy protection.